CUSTOMER SERVICE
Shipping policy
Shipping Information
Custom-Made Products
Every order is crafted with precision and care in our studio in Italy. We take immense pride in the artisanal quality of our products, ensuring each piece is handmade with the utmost attention to detail. Once completed, your order will be carefully packaged and shipped directly from our Italian studio.
Shipping Zones & Rates
Italy
- Small Orders: €10.00 (Orders €0.00–€100.00)
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Large Orders: Free Shipping (Orders €100.00 and up)
Delivery: 2 to 9 business days
European Union
- Small Orders: €15.00 (Orders €0.00–€100.00)
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Large Orders: Free Shipping (Orders €100.00 and up)
Delivery: 2 to 9 business days -
X-Large Orders: €35.00 (Orders €230.00 and up)
Delivery: 2 to 9 business days
Additional Information
- Tracking: All packages are shipped with tracking. A tracking link will be sent via email once your order has been dispatched.
- Delivery Times: Shipping times for all destinations range from 2 to 9 business days.
- Import Restrictions: Due to import regulations, we currently cannot ship to Russia, Belarus, or Ukraine.